Multiple ways to reach our team - certified engineers ready to help with orders, RMAs, configuration questions, and managed service incidents.
Speak directly with a certified engineer. Available 24/7 for managed service clients.
1-866-767-4335
Call NowSend us a detailed description of your issue. We respond within 4 business hours.
ask@zerodayit365.com
Send EmailOpen a support ticket for non-urgent issues. Track status through your account portal.
Via account portal
Open TicketNeed a replacement unit, upgrade, or new product? Submit an RFQ for fast pricing.
Same-day response
Request QuoteLog in to your account and navigate to Orders. You'll see real-time tracking information for all your shipments.
View OrdersContact our support team within 30 days of delivery. We'll issue an RMA number and arrange pickup for defective items.
Contact SupportVendor documentation is available directly on the manufacturer's support portal. Our team can also provide configuration guides.
Browse ProductsCall our NOC directly at 1-866-767-4335 and reference your account number. P1/P2 incidents are escalated immediately.
Call NOCYes. On-site support is available across Canada and the US as part of our Staff Augmentation and Professional Services offering.
Learn MoreWe offer Bronze (8-hr), Silver (4-hr), Gold (1-hr), and Platinum (15-min) response SLAs. Custom enterprise SLAs are also available.
View SLA TiersDirect links to manufacturer support portals for warranty registration, firmware downloads, and TAC tickets.
30-day return window for stock items. We handle all warranty claims on your behalf.